I can't play or download my book. I keep getting a Playback Failed message.
If you are receiving a Download Failed message when trying to play an audiobook within the Authors Direct application, it's likely the author or rights holder of the audiobook has set the release date in the future.
Please note we are not able to release an audiobook prior to the set release date.
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How to Download Audiobook for Offline Listening
You can download an audiobook to your device for offline listening for when you don't have an internet connection. Tap on the audiobook to view the audiobooks' Details page. Look for the icon with a cloud and downward arrow () to download the ...
How Do I Listen to an Audiobook?
Once you've logged into your Authors Direct account, you'll see your Audiobook Library. This is where your purchased and redeemed audiobooks will live. Tapping on the sideways triangle (known as the Play Button, circled in red below) next to the ...
Does Authors Direct Support My Device/Phone/Computer?
Authors Direct supports the following devices: - iOS App: iPhone, iPad, and iPod Touch devices running iOS 8+ - Android App: Android phones or tablets with access to the Google Play Store running Android 4.1+ - Web Player: Windows 7/10 & Mac OS ...
Does Authors Direct Support Audiobook Reviews?
Authors Direct doesn't currently support audiobook reviews, but you can review the title on other platforms for customers to see and read, which helps support the author! Here are a few vendors that support reviews without having purchased the book ...
I bought my first audiobook, now what?
Congrats on your first Authors Direct purchase! We're so excited for you to enjoy your new audiobook(s) - here's how to access your new Authors Direct account and audiobook(s). 1. Check the inbox (and spam folder!) of your email address used to ...